Korean Air is the largest airline in South Korea and one of the most significant in Asia. Established in 1962, it is the country's flag carrier and flies to over 126 destinations in 43 countries. The airline owns a fleet of 166 aircraft and is headquartered in Seoul, South Korea. 

Korean Air is a SkyTeam Alliance and Star Alliance member and has received many service excellence awards. As a global leader in aviation, Korean Air aims to expand its services to meet its customers' needs while providing a safe and comfortable journey. Also, the customer-friendly policies of Korean Airlines allow travelers to enjoy their journey smoothly. Here in this guide, we have covered some important details linked with Korean Airlines cancellation and Refund policy, and more. To illuminate your knowledge before flying go through the information listed below:

Korean Airlines Cancellation Policy

Make the cancellation process for all! Korean Airlines offers customers a 24-hour cancellation policy. You can cancel your ticket 24 hours after departure and receive a full refund. However, if you cancel your ticket after 24 hours, you will be charged a cancellation fee based on the purchased fare type. 

You can find more information about this in the ticket conditions at the time of purchase. Additionally, Korean Airlines reserves the right to change the cancellation policy at anytime.

Import Terms & Conditions Of Cancellation Policy 

  • The cancellation penalty depends on the type of ticket you have purchased.

  • Refundable tickets with a Flexible fare option are subject to a penalty fee of 20% of the ticket fare or KRW 20,000, whichever is greater.

  • Non-refundable tickets must have the Flexible Fare option to be eligible for a refund. 


  • All changes are subject to a change fee, depending on the fare type or ticket purchased.

  • All refunds will be credited to the original payment method used for the purchase. 

  • Korean Air Cancellation policy reserves the right to modify or adjust the cancellation rates at any time. 

Korean Airlines Refund Policy

Korean Air Refund Policy ensures refund process is faster, better, and quicker. Korean Air needs customers to submit requests for a refund within a precise time, depending on the ticket type and airline. Once a refund request is made, processing can take up to seven days. Upon completion of the processing, passengers will receive either a full or partial refund depending on the applicable refund policy.

General Terms & Conditions:

  • All requests for refunds must be made within 180 days of the original departure date of the ticket.

  • Refunds are only available for refundable tickets that have yet to be used. 

  • Refunds will be made to the original form of payment used to purchase the ticket. 

  • If tickets were issued outside of Korea, currency conversion is based on the exchange rate when issuing. 

  • For refundable tickets, a service fee may apply. 

  • Refunds include taxes and fees and are subject to additional fare and/or service charges as applicable. 

  • For non-refundable tickets, a cancellation fee will apply. 

Korean Airlines Baggage Policy

Korean Air Baggage Policy permits checking a maximum of two bags with a combined total weight not surpassing 50 lbs (23 kg). The sum of the length, width, and height of each bag must not exceed 115 cm (45"). Bags may not exceed a weight of 32 kg (70 lbs). All checked bags are subject to additional fees. These fees apply for international flights and may vary depending on the route. 

Carry-on baggage allowances are determined by the type of fare purchased and the class of travel. Economy class passengers are allowed 1 piece with a max weight of 17.5 lbs (8kg) and whose dimensions must not exceed 55 x 40 x 23 cm. Business class passengers are entitled to 2 pieces with a max weight of 17.5 lbs (8kg) each, and whose dimensions must not exceed 55 x 40 x 23 cm. 

Korean Air reserves the right to refuse baggage transportation over the restricted allowance. Any excess weight will result in additional charges.

Korean Airlines Flight Change policy

Korean Air Flight Change Policy has flexible change policies, so altering your itinerary won't cost extra fees. Travel worry-free.

If you are a Classic Plus, Prestige, or First Class passenger, you can change your travel dates, times, and destinations for free as long as it is within 14 days of your original booking date. You must pay the difference if the new fare exceeds your authentic fare. 


All other passengers can change their travel plans for free as long as it is within 14 days of their original booking date. You will need to pay the difference if the new fare is higher. In addition, you will be responsible for any fare differences due to the change in the routing and/or class of service. 

Korean Air reserves the right to modify or cancel its change policies without prior notice. For more information, please contact Korean Air's Customer Service Center. 

Korean Airlines Name Change Policy

Korean Air Name Change Policy you can change the name on the ticket without any fee within 24 hours of booking. This applies to round-trip tickets and unused tickets as well. Contact the Korean Air Lines customer service team to change the name and provide the necessary information. 

Remember that you'll need to make the request before the scheduled departure of the flight, and you'll need to provide your current name, new name, seat class, flight number, and date of release. Additional charges may be associated with the name change depending on the ticket fare rules, such as a name change fee, re-issuance fee, or taxes. The customer service team will let you know if any additional charges apply.

Korean Airlines Pet Policy   

If you plan to travel with your pet, Korean Air Pet Policy ensures the safety and comfort of both owners and pets. All pets must be in well-ventilated carriers with enough space to turn around and stand up. 

Pets and pages must fit within size and weight restrictions. Any pet over 20kg must be sent via cargo. Korean Airlines can refuse any pet, especially if it shows signs of disease or aggression. You can take pets on international flights but must provide all necessary documents and health certificates at check-in. 

You can also take a pet on a flight for free as part of the checked baggage allowance if the pet's and carrier's combined weight does not exceed 25kg. 

Time For Wrap-Up! 

These are some crucial policies that will make your flying experience better and more relaxed on Korean Airlines flights. This airline ensures that the rules and policies are simpler to understand and processes can be made easily to modify any reservation. So, it’s time for you to act like a smart traveler by remembering these significant guidelines of Korean Air. For further assistance you can contact Korean Customer care service too. Enjoy every journey with intelligent planning!